My business parking lot consistently floods at the side stair entrance making it impossible for customers to get in. Quick Google search of local companies, John answered right away. Scheduled an appointment the same day, received an email with an estimated time of arrival and arrived as stated. John made sure to ask serval questions regarding our problem, also suggested an additional drain to monitor and schedule in the future, explained the pricing up front. John completed the work as needed, I was able to pay and had a receipt emailed to me within minutes. I would definitely recommend Northwest Drain Station to anyone needing related services. Prompt, friendly, and professional. Great customer service!
Valerie Kelley
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June 01, 2026
I called with a concern and someone was scheduled to come out the next day. My drainage pipes from my house to the street were basically nonexistent. In two days they replaced all of the pipes from the house to the street.They left my yard in very nice condition after clean up. We have used this company several times and have always been very satisfied with their work.
Mark Frederiksen
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April 28, 2026
Sump pump drain line repair. We have a 70 foot line connects sump drain to storm sewer at road. Roots and dirt had clogged and caused water to pool at side of house. Dave came the same afternoon. Snaked and ran a camera to clear half, but could not complete. Charged $500. Recommended jetting service which he was able to compete later than evening and charged another $1,300. So $1,800 for 6 hours of work and equipment. Kind of felt gouged by the experience. Kept mentioning "digging up the front yard", which seemed like a tactic for making $1800 sound reasonable. My fault for not getting competitive bids I guess.
Kerri Tang
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June 10, 2026
Highly recommend Northwest Drain Station for snaking and sink repair! Randy arrived on time, diagnosed the issue quickly, and finished snaking all within 1.5 hours. He even gave great tips for maintenance, which was very thoughtful.
Jason Peet
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April 11, 2026
Great experience today. Called Northwest and spoke with John. Within the hour Dalton arrived at my house and quickly went to work clearing our main sewer line. Very clean, professional and prompt.
Highly recommend for drain clearing as well as repairs.
Our Address
311 Charlotte Ave, Royal Oak, MI 48073, USA
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My business parking lot consistently floods at the side stair entrance making it impossible for customers to get in. Quick Google search of local companies, John answered right away. Scheduled an appointment the same day, received an email with an estimated time of arrival and arrived as stated. John made sure to ask serval questions regarding our problem, also suggested an additional drain to monitor and schedule in the future, explained the pricing up front. John completed the work as needed, I was able to pay and had a receipt emailed to me within minutes. I would definitely recommend Northwest Drain Station to anyone needing related services. Prompt, friendly, and professional. Great customer service!
I called with a concern and someone was scheduled to come out the next day. My drainage pipes from my house to the street were basically nonexistent. In two days they replaced all of the pipes from the house to the street.They left my yard in very nice condition after clean up. We have used this company several times and have always been very satisfied with their work.
Sump pump drain line repair. We have a 70 foot line connects sump drain to storm sewer at road. Roots and dirt had clogged and caused water to pool at side of house. Dave came the same afternoon. Snaked and ran a camera to clear half, but could not complete. Charged $500. Recommended jetting service which he was able to compete later than evening and charged another $1,300. So $1,800 for 6 hours of work and equipment. Kind of felt gouged by the experience. Kept mentioning "digging up the front yard", which seemed like a tactic for making $1800 sound reasonable. My fault for not getting competitive bids I guess.
Highly recommend Northwest Drain Station for snaking and sink repair! Randy arrived on time, diagnosed the issue quickly, and finished snaking all within 1.5 hours. He even gave great tips for maintenance, which was very thoughtful.
Great experience today. Called Northwest and spoke with John. Within the hour Dalton arrived at my house and quickly went to work clearing our main sewer line. Very clean, professional and prompt. Highly recommend for drain clearing as well as repairs.